FAQ

FAQs

Revive Cleaning - Carpets, Rugs & Tile

Have a(n) <<industry>>-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How often should I have my carpets professionally cleaned?

    We recommend to have your carpets professionally cleaned at least once a year. However, high-traffic areas may require more frequent cleaning. Ask us about our Revive Cleaning Plan that gets you one cleaning per year at a discount with low monthly payments. 

  • How long does it take for carpets to dry after cleaning?

    The drying time depends on various factors such as how soiled the carpets are, if any additional treatments such as deoderizers were needed, humidity levels, temperature, and airflow. Generally, carpets can take anywhere from 4 to 24 hours to dry completely. We take our time with extraction to ensure the quickest dry times possible

  • Can carpet cleaning remove all stains and odors?

    While our professional carpet cleaning can effectively remove many stains and odors, some stains, especially those that have set in for a long time, may be more challenging to remove completely. Our technicians have many options at thier disposal for odor and stain removal.

  • Is professional carpet cleaning safe for pets and children?

    Yes, our professional carpet cleaning is safe for pets and children. We use the safest cleaning products available and ensure thorough rinsing to remove all cleaning solutions, leaving your carpets clean and residue-free.

  • What cleaning method do you use for carpet cleaning?

    We use a two-step hot water extraction process for carpet cleaning. First, we prespray the carpet with a cleaning solution that helps loosen dirt and stains. Then, we use a hot water extraction rinse to effectively remove dirt, stains, and odors from carpets. Additionally, by rinsing all the cleaning solutions,v we leave your carpets clean and residue-free.

  • Do you offer environmentally friendly carpet cleaning options?

    Yes, we offer environmentally friendly cleaning solutions that are safe for your family and pets while being effective at cleaning your carpets. We also rinse out all the cleaning solution from your carpet so that you have no residue or cleaning solution left behind.

  • Can carpet cleaning help improve indoor air quality?

    Yes, our professional carpet cleaning can help improve indoor air quality by removing dust, allergens, and pollutants that can become trapped in the carpet fibers.

  • Do you offer carpet protection treatments?

    Yes, we offer Maxim Advanced Carpet Protection, which is the best protection in the industry. It comes with a 1-year warranty against water and oil-based spills and stains. This treatment can help extend the life of your carpets by creating a barrier against spills and stains.

  • How soon can I walk on my carpets after cleaning?

    You can walk on your carpets immediately after cleaning, but it is recommended to wear clean socks or the shoe covers we will provide you to avoid re-soiling the carpets while it dries.

  • Do you guarantee your carpet cleaning services?

    Yes, we guarantee our carpet cleaning services and strive to ensure your complete satisfaction with the results. If you're not satisfied, we'll re-clean the area at no additional cost. If you're not completely satisfied after we re-clean the area, we will refund your money in full. We are committed to ensuring your satisfaction with our services.

  • Why is carpet cleaning so expensive?

    Our carpet cleaning can seem expensive due to several factors that contribute to the quality and effectiveness of the service.


    1. **Highly Trained Technicians**: We invest in highly trained technicians who undergo a rigorous training program for two years before going out to a job without a lead tech. This ensures that they are skilled and knowledgeable, providing you with the best possible service.


    2. **High-Quality Products**: We use the highest quality products for effectiveness and safety. These products cost more than less expensive, harsher chemicals but are gentle on your carpets and safe for your family and pets.


    3. **Guaranteed Work and Respectful Service**: We guarantee our work and treat you and your home with the utmost respect. We never rush through a job, ensuring that we provide thorough and high-quality service every time.


    4. **Fully Insured**: We are fully insured, providing you with peace of mind knowing that you are protected in the unlikely event of any mishaps during the cleaning process.


    Overall, the cost of carpet cleaning reflects the investment we make in our technicians, products, and service to ensure that you receive the best possible results and customer experience.

  • Is it better to shampoo or steam clean carpets?

    Deeper Cleaning: Steam cleaning, also known as hot water extraction, penetrates deep into the carpet fibers, effectively removing dirt, stains, and allergens. Shampooing, on the other hand, only cleans the surface of the carpet.


    No Residue: Steam cleaning does not leave behind any residue, as the hot water and cleaning solution are extracted from the carpet along with the dirt. We ensure thorough rinsing by using a rinse from our wands, which helps remove any remaining cleaning solution, leaving your carpets clean and residue-free. Shampooing, however, can leave behind a soapy residue that attracts more dirt over time.


    Safe for Carpets: Steam cleaning is gentler on carpets than shampooing, as it does not involve harsh chemicals that can damage carpet fibers. It is a more thorough and effective cleaning method that helps extend the life of your carpets.


    Effective for Allergies: Steam cleaning is highly effective at removing allergens such as dust mites, pollen, and pet dander from carpets, making it a better choice for allergy sufferers.


    Environmentally Friendly: Steam cleaning uses less water and cleaning solution compared to shampooing, making it a more environmentally friendly option.


    Overall, steam cleaning is considered the better choice for carpet cleaning due to its effectiveness, gentleness on carpets, and ability to remove deep-seated dirt and allergens.

  • What is the most effective carpet cleaning method?


    The most effective carpet cleaning method is generally considered to be hot water extraction, also known as steam cleaning. Here's why:


    Deep Cleaning: Hot water extraction penetrates deep into the carpet fibers, effectively removing dirt, stains, and allergens.


    No Residue: The cleaning solution is thoroughly rinsed out along with the dirt, leaving the carpet clean and residue-free.


    Safe for Carpets: Hot water extraction is gentler on carpets compared to harsher cleaning methods, helping to extend the life of your carpets.


    Effective for Allergies: It is highly effective at removing allergens such as dust mites, pollen, and pet dander from carpets.


    Versatile: Hot water extraction can be used on a variety of carpet types and is effective for both routine maintenance and deep cleaning.


    Overall, hot water extraction is the preferred method for carpet cleaning due to its thoroughness and ability to leave carpets clean, fresh, and free of residues.

  • Is it a good idea to get carpets cleaned?

    Yes, it is a good idea to get your carpet cleaned regularly. Here's why:


    Maintains Appearance: Regular cleaning helps to maintain the appearance of your carpet, keeping it looking fresh and extending its lifespan.

    Removes Dirt and Allergens: Carpets can harbor dirt, dust, allergens, and other contaminants that can affect indoor air quality. Regular cleaning helps to remove these pollutants, creating a healthier environment.

    Prevents Odors: Over time, carpets can trap odors from spills, pets, and everyday use. Cleaning helps to remove these odors, leaving your home smelling fresh.

    Improves Indoor Air Quality: Clean carpets contribute to better indoor air quality by removing allergens and pollutants that can exacerbate respiratory issues.

    Extends Carpet Life: Regular cleaning can help to extend the life of your carpet by removing dirt and debris that can cause wear and tear over time.

    Regular cleaning with Revive Cleaning can help to maintain a clean and healthy home environment, ensuring that your carpets look great and last longer. Additionally, we have seen many carpets get permanent damage in high traffic areas because of going too long between cleanings, highlighting the importance of regular maintenance.

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